Idea Pioneers

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iSON Xperiences Ghana Wins BPO Company of the Year Award We're extremely pleased to announce that iSON Xperiences Ghana has been named BPO Company of the Year at the Ghana-West Africa Business Excellence Awards. This award recognizes our commitment to excellence, innovation, and client success. We're grateful to be recognized alongside other outstanding businesses driving growth in the region. Congratulations to all the winners! To the esteemed organisers, thank you for creating a platform that celebrates excellence and propels our industries forward. Winning this award motivates us to continue pushing boundaries and making a positive impact. Punit Arorah Colin E. Manoj Mudgal

India Holds its Crown as the Most Favored Offshore CX Delivery Destination in 2024 For the second year, India leads as the most favoured offshore CX delivery destination. The Philippines and South Africa tie for silver, with Malaysia hot on their heels in third place. But keep an eye out - emerging markets are stirring up the outsourcing landscape. For more insights from the Ryan Strategic Advisory Survey, click here: https://lnkd.in/dyqSJgSw Ryan Strategic Advisory Peter Ryan #CXDelivery #OffshoreOutsourcing #CustomerExperience #iSONXperiences

iSON Xperiences and Vodacom proudly unveiled their upgraded Contact Centre in Vodacom Acres, Gqeberha last week. Our Global CEO, Pravin Kumar, Vodacom's Chief Commercial Director, Dee Nel, and Nelson Mandela Bay MEC, MEC Mlungisi Mvoko, attended the celebration and participated in the ribbon-cutting ceremony. Other dignitaries in attendance included Shanitha Selvarajalu, Managing Executive: Customer Operations at Vodacom, and representatives from iSON Xperiences: Dr Zain R. - Global CHRO; Sandeep Nair - Chief Business Officer: SA; Lynn Mayet; Lynn Smith; Morne Van der Merwe; Gerard Grobler; Andre Engel Mpumelelo Zingitwa Jeeth Kumar Tarisai Mangobe Senthil Kumar Bandile Chumani Maqina   The contact centre showcases the tangible impact of this initiative on the local community. Already, 122 youths have been employed, and there are plans to onboard 60 more agents in the next three months. Moreover, awards were presented to top performers, and exciting raffle prizes were given away. The event also commemorated Vodacom's 30-year legacy as a leading telecom provider in South Africa.   #ContactCentreExcellence #CommunityImpact #VodacomLegacy #iSONXperiences

Today and every day, we celebrate the real superheroes in our lives. Happy Mother's Day to all the nurturing, loving, and endlessly resilient moms out there. You make the world a brighter place! 💐✨ #MothersDay #CelebrateMom

To all the incredible mothers and grandmothers around the world, Happy International Mother's Day. Today, we celebrate your strength, your love, and the invaluable role you play in our lives. You are our first teachers, our biggest supporters, and our constant source of inspiration. Thank you for your endless sacrifices, boundless patience, and immeasurable love. Here's to celebrating you today and every day. #InternationalMothersDay #MothersDay #CSS #CelebratingMoms

Congratulations to our learnership graduates who have received their National Certificates NQF 3: Contact Centre and BPO Support. Your hard work and dedication have paid off, and you're now equipped with valuable skills for the future. CSS Credit Solutions Services takes pride in investing in the empowerment of our youth.  Keep learning, growing, and reaching for your dreams! #LearnershipGraduates #SkillsForTheFuture #Congratulations #EmpoweringOurYouth

Our very own Punit Arorah, Chief Growth Officer - West Africa, was honoured to receive an esteemed award from the President of Ghana on International Labour Day, May 1st, 2024. This recognition highlights our unwavering commitment to fostering positive industrial relations with the Union throughout 2023-24. We extend our heartfelt gratitude for Punit Arorah's dedication and the invaluable guidance that contributed to this remarkable accomplishment. Together, we continue to strive for excellence in every endeavour.

Chart your course to success with our proven strategies. 🌟 Ready to level up your brand's journey? Contact us at https://lnkd.in/dQdAKsXP 🚀 🌐✨ #GrowthHacking #BrandBoost #IdeaPioneers 🚀🚀

When it comes to debt collection and recoveries, we know there's a fine line between winning or losing customer's hearts. That's why we offer bespoke onshore and offshore 24/7-365 collection and recovery solutions. With effective treatment paths, dedicated debt collectors, and portfolio managers by your side, you can: ✅ Regain financial control and stability ✅ Assist your customers with debt consolidation ✅ Protect your assets ✅ Focus on growth, not debt Our customer-centric approach ensures a balance between recovering payments and preserving valuable relationships. Let us be your compassionate debt recovery partners. Take the first step today and request a callback from our team. Together, we'll craft a customized plan to help your business thrive while prioritizing customer experience. Visit https://lnkd.in/daGYkhkz Debt recovery made human - that's the iSON Xperiences way. #DebtReview #DebtRecovery #CollectionsSolutions #FinancialFreedom #BusinessGrowth #CreditSolutions #CreditSolutionsService #ServiceExcellence