Frontline is the solution for you. Our talented team brings years of experience and satisfied customer testimonials to the table, making Frontline the best solution for your organisation if you're seeking fast, reliable, and experienced services. You can trust our skilled team to respond to your clients' inquiries around the clock. Let us join you on the Frontline of your business and support your customer engagement starting today: https://lnkd.in/ebvNXT4F. #BusinessGrowth #CustomerServiceExcellence #AfterHoursSupport
Frontline Communications Group LTD
Telecommunications
Portsmouth, Hampshire 304 followers
Frontline Communications is a UK business telephone-answering service that offers outstanding customer care 24/7.
About us
Established in 1999, Frontline has become one of the UK's leading Telephone Answering Services. You can trust Frontline to offer you experienced and highly trained staff with a great service that is completely flexible to your needs. We are here 24/7, 365 days a year whenever you need us. Calls are answered quickly and professionally in your company name. Our services can be tailored exactly to your needs. With no complicated set ups or lengthy contracts, getting started couldn't be easier, we could even have your phones answered by close of business today. So if you are looking for a service you can feel confident with, choose Frontline for the professional first point of contact your clients deserve. Call our contact centre now on 08450 267 247 for more information.
- Website
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http://www.wearefrontline.co.uk
External link for Frontline Communications Group LTD
- Industry
- Telecommunications
- Company size
- 51-200 employees
- Headquarters
- Portsmouth, Hampshire
- Type
- Privately Held
- Founded
- 1999
- Specialties
- Order Taking, Emergency Call Out and Escalation, Care Services, and It Helpdesk, Technical Support, Fault Logging
Locations
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Primary
1 Acorn Business Park
Northarbour Rd
Portsmouth, Hampshire PO6 3TH, GB
Employees at Frontline Communications Group LTD
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David Jones
Managing Director @ Frontline Communications | Customer Service Expert
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Tricia Jones
Founder & Organisational and People Development Director at Frontline Communication Group Ld
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Sean Bland BA (Hons)
Working with clients to design bespoke processes to meet their outsourcing needs.
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Tanya Bland
Accounts and Finance
Updates
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Frontline is the expert in customer communication, providing each customer with a unique experience. Handling over 20,000 calls weekly, our UK-based experts specialise in responsive call-answering services. Through polite and professional interaction, we ensure responsive assistance for your customers, anytime, anywhere. Our services are available 24/7, 365 days a year, as we provide organisations like yours, Telephone Answering services during standard business hours and out-of-hours, ensuring you never miss any leads. Revolutionise the way your organisation handles customer inquiries with Frontline: https://lnkd.in/ebvNXT4F. #BusinessGrowth #CustomerServiceExcellence #AfterHoursSupport
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At Frontline, we ensure that all our team members receive our unique in-house training to achieve an expert standard of customer service. The Frontline Way is based on our unique monitoring system, which covers seven key aspects of call handling, including: - Greeting - Call Control - Telephone Manner - Listening/Questioning Skills - Call Closing - Call Details - Further Actions We pride ourselves on having an amazing training system that creates a brilliant team of experts. Discover for yourself, why thousands of businesses like yours choose to do it the Frontline way: https://lnkd.in/ebvNXT4F. #CustomerService #FrontlineUK #CallHandlingExperts
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At Frontline we understand the importance of keeping a constant, responsive stream of communication open to your customers. Our integrated business solution - One voice, provides businesses like yours, with an in-depth seamless, customer service experience in many areas of customer communication. Services Offered include: 📞 Supplier management / specialised phone answering and call escalation. 📞 CRM logging and reporting 📞 Standard and bespoke reporting tailored to client requirements. 📞 Our specialised customer service enhances your company's reputation with each call we receive. Let us give you peace of mind and deliver your customers with high levels of satisfaction, day and night 7 days a week: https://lnkd.in/ebvNXT4F. #CustomerService #FrontlineUK #CallHandlingExperts
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Excellence is the standard we provide here at Frontline. Our value is accommodating businesses with nothing but excellent services, enhancing their reputation. We strive to be a company renowned for outstanding service and people. At Frontline, we're proud to have a team of experts who deliver efficient, professional, and quality service to thousands of clients across the UK and international markets. Focus your excellence elsewhere and let us focus ours on your customer service needs. Discover why our business partners rely on our excellent services time and time again by working with us today: https://lnkd.in/ebvNXT4F. #CustomerService #FrontlineUK #CallHandlingExperts
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Searching for a business partner to deliver exceptional customer service 24/7, 365 days a year? Look no further! Frontline's excellent team of specialist customer communication experts ensures seamless connection with your customers 24/7. We offer fully tailored, flexible solutions such as our Out of Hours Telephone Answering service. Frontline is the trusted business partner that thousands of UK-based and international market-leading companies depend on 24/7, 365 days a year. Let us be at the frontline of your around-the-clock customer service needs today: https://lnkd.in/ebvNXT4F. #CustomerService #FrontlineUK #CallHandlingExperts
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Is your medium to large organisation seeking a Specialist Call Answering service? Frontline is the bespoke solution to your organisation's needs. At Frontline, we take pride in offering Specialist UK Call Answering services, customised to meet the unique requirements of your business. Join thousands of other satisfied businesses who rely on Frontline's expert Phone Answering Services daily, treating us as a trusted extension of their operations. Let Frontline manage your specialist needs while you concentrate on your core expertise. Discover today what the communication experts at Frontline can do for your business's Call Answering service requirements at: https://lnkd.in/ebvNXT4F. #CallHandling #CustomerService #Business
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At Frontline, we've supported thousands of clients with our outstanding Telephone Answering Service. Whether you are looking to be better connected with your customers during regular business hours, between; 9am-5pm or 24 hours, 7 days a week. Our Customer Communication Experts offer tailored, responsive and flexible solutions according to your business needs. Let the experts handle your communication needs by contacting us today at: https://lnkd.in/eFgQhkwc #CallHandling #CustomerService #Business
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Looking to outsource specialist customer service for your business? You've come to the right place! At Frontline, we provide bespoke services including calls, emails, and social media communications. With an extensive clientele, we're well-equipped to meet your unique needs. Whether you have flexible, around-the-clock, multilingual, or international customer service needs. Frontline commits to delivering superior customer support. Our customer service ensures your business remains responsive 24/7, allowing you to focus your expertise on other areas. Join thousands of satisfied business partners today! Contact us to let us handle your business needs at: https://lnkd.in/eFgQhkwc. #CallHandling #CustomerService #Business
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Trust is at the forefront of our values here at Frontline. Let us be the trusted extension of your business. We prioritise respect and strive to be a dependable partner and employer you can rely on. Our excellent team provides reliable telephone answering services that you can depend on. Our commitment to personalised service builds strong relationships for businesses like yours. Ready to put your trust in a company that prioritises operational excellence? Start today by reaching out to us at: https://lnkd.in/eFgQhkwc. #CallHandling #CustomerService #Business