Michael Charles, MS-IOP, PMP, CSM, CSPO
New York City Metropolitan Area
5K followers
500+ connections
About
--
UPCOMING LIVE WEBINAR: Secrets to Growing Your Leadership & Amplifying Your…
Services
Articles by Michael
-
Leaders are learners...
Leaders are learners...
Anyone who knows me knows that I'm always learning something, growing by abilities, and expanding my vision of what's…
-
Leading Through Crisis Masterclass
Leading Through Crisis Masterclass
If you missed the Leading Through Crisis Leadership Summit last week, as a Founding Partner of the John Maxwell Team…
Contributions
-
A team member is resisting change in the workflow process. How do you effectively address their resistance?
When a team member resists change, start by understanding their perspective. In one case, I asked a hesitant team member to share their concerns, and it turned out they felt unprepared for the new process. By addressing their need for training and showing how the change aligned with team goals, they became more open. Framing the change as a shared opportunity, not just a directive, helps ease resistance. Sometimes, small wins—like letting them test the new workflow—build confidence and buy-in. Listening and collaboration are key to turning resistance into support.
-
Your cross-functional team has conflicting goals. How do you navigate the power dynamics?
Navigating conflicting goals in a cross-functional team starts with creating alignment. For example, in one project, we brought everyone together to map out how their individual goals fed into the broader mission. By highlighting shared objectives, we reduced the “us vs. them” mentality. Open dialogue is also key—encouraging team members to voice concerns ensures everyone feels heard. When power dynamics arise, a neutral facilitator can guide discussions to focus on collaboration over competition. The goal is to foster mutual respect and build solutions that benefit the whole team.
-
Your team is constantly clashing over misunderstandings. Can emotional intelligence bridge the gap?
Emotional intelligence (EI) is key to resolving team conflicts caused by misunderstandings. With self-awareness, team members can better manage their emotions and reactions, reducing tension. Empathy helps them see things from others’ perspectives, fostering understanding and minimizing assumptions. Clear communication, a core aspect of EI, ensures concerns are expressed thoughtfully and issues are addressed collaboratively. While building EI takes time and practice, it creates stronger connections, trust, and a team that works through challenges together.
Activity
-
I need to add a few of these to my regimen. Anyone else?
I need to add a few of these to my regimen. Anyone else?
Liked by Michael Charles, MS-IOP, PMP, CSM, CSPO
-
Founder CEOs vs. Hired/Manager CEOs. Ever wonder what they key differences and similarities are? Some companies soar with their founders at the…
Founder CEOs vs. Hired/Manager CEOs. Ever wonder what they key differences and similarities are? Some companies soar with their founders at the…
Liked by Michael Charles, MS-IOP, PMP, CSM, CSPO
-
Change is inevitable, but growth? 👇 That’s a choice. Most leaders struggle to navigate change because... ---> They lack a clear framework. --->…
Change is inevitable, but growth? 👇 That’s a choice. Most leaders struggle to navigate change because... ---> They lack a clear framework. --->…
Liked by Michael Charles, MS-IOP, PMP, CSM, CSPO
Experience
-
MDC Ascends LLC
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Education
-
Touro College
-
We conducted extensive I-O psychology research and studies on topics such as training and development, selection and promotion, talent spotting and individual assessment, understanding and changing the organizational culture, HR strategy during mergers and acquisitions, executive coaching, leadership succession planning, research and data analysis, and other key HR challenges.
-
-
Activities and Societies: Beta Gama Sigma Alpha Lambda Delta Golden Key International Chase/Pace University Recruiting Team
- Management Information Systems with a conentration on organizational behavior and leadership
- Published Paper: Strategic Implications of Nanotechnology -
-
Activities and Societies: Leadership Training & Professional Development Personal & Group Coaching Mastermind Groups Lunch & Learns Workshops / Seminars Partnership Summit In-House Corporate Training Executive Retreat Keynote Speeches
As a John Maxwell Certified Leadership Coach, Trainer and Keynote Speaker, I provide the following services.
- Leadership Training & Professional Development
- Personal & Group Coaching
- Mastermind Groups
- Lunch & Learns
- Workshops / Seminars
- Partnership Summit
- In-House Corporate Training
- Executive Retreat
- Keynote Speeches -
-
Project Management Certification
Licenses & Certifications
-
-
Organizational Leadership / Professional Coaching and Training (Coach/Speaker/Trainer)
The John Maxwell Company
Issued -
-
Volunteer Experience
-
Chairman / CEO
Light the World Foundation
- Present 15 years 5 months
Education
Chairman/President of non-profit charity organization launched to provide children and youth in Haiti and elsewhere with opportunities for education and personal / professional growth. Organize annual concerts, banquets and other events to raise funds and finance the organization’s mission.
Publications
-
Strategic Implications of Nanotechnology
Business Strategy Series, Vol. 8, Issue 6, 2007
Nanotechnology, the ability to manipulate materials on the atomic and molecular level, and thus create novel structures and materials, is at the forefront of a paradigm shift whose impact may equal or surpass that of computers and the internet. To cope with this new environment, companies will have to consider new business models, policies, and sources of competitive advantage.
Other authors -
Projects
-
Job Analysis, Selection Assessment, Competency Model, and Performance Appraisal
- Present
Conducted a multi-phase analysis project for the position of doorman at X Residential Building. Processes incorporated job analysis, interviews, observations, and bench marking to identify the essential knowledge, skills, and abilities of a doorman to develop a job description for a doorman within that specific building. The KSAs were then utilized in designing and identifying selection processes to improve selection and fit of job incumbents. These items were then combined with qualitative…
Conducted a multi-phase analysis project for the position of doorman at X Residential Building. Processes incorporated job analysis, interviews, observations, and bench marking to identify the essential knowledge, skills, and abilities of a doorman to develop a job description for a doorman within that specific building. The KSAs were then utilized in designing and identifying selection processes to improve selection and fit of job incumbents. These items were then combined with qualitative interviews with subject matter experts to identify business drivers and core competencies for the position. Finally, the project concluded with the development of performance evaluations for the position based on key performance indicators identified throughout the process.
Other creators -
Honors & Awards
-
Special Guest on Minute with Maxwell with Dr. John C. Maxwell
-
Watch the video here: http://www.youtube.com/watch?v=9Bo3xDLAir4&sns=em
-
Founding Member of Maxwell Leadership
Maxwell Leadership
-
Guest Artist Performer with the United States Air Force Band of the Rockies
United States Air Force Band of the Rockies
Languages
-
English
Native or bilingual proficiency
-
French
Native or bilingual proficiency
-
Creole
Native or bilingual proficiency
Organizations
-
Melville Chamber of Commerce
Member
- Present -
Toastmasters International
Competent Communicator
- Present
Recommendations received
16 people have recommended Michael
Join now to viewMore activity by Michael
-
🎵 Calling All Passionate Music Educators on Long Island, NY! 🎶 Harborfields Music Center is growing, and we’re excited to expand our talented…
🎵 Calling All Passionate Music Educators on Long Island, NY! 🎶 Harborfields Music Center is growing, and we’re excited to expand our talented…
Shared by Michael Charles, MS-IOP, PMP, CSM, CSPO
-
Talk about following your dreams and doing what you love!! At PSEG Long Island LLC, we help make dreams come true! Wishing Harborfield Music tons…
Talk about following your dreams and doing what you love!! At PSEG Long Island LLC, we help make dreams come true! Wishing Harborfield Music tons…
Liked by Michael Charles, MS-IOP, PMP, CSM, CSPO
-
Thank you for sharing this, Veronica Isaac! We are so grateful for the support from PSEG-LI on this project. Their team has been incredibly…
Thank you for sharing this, Veronica Isaac! We are so grateful for the support from PSEG-LI on this project. Their team has been incredibly…
Shared by Michael Charles, MS-IOP, PMP, CSM, CSPO
-
This year's 37th annual HBCU Fair was an inspiring event that brought thousands of students together to explore educational opportunities, inquire…
This year's 37th annual HBCU Fair was an inspiring event that brought thousands of students together to explore educational opportunities, inquire…
Liked by Michael Charles, MS-IOP, PMP, CSM, CSPO
Other similar profiles
Explore more posts
-
Jenny Vazquez-Newsum, Ed.D.
Resilient Leadership vs. Resilient Systems... Resilient leadership is individually focused, short-term, reactive, unsustainable, and system-centered. Resilient systems are collectively distributed, long-term, proactive, sustainable, and human-centered. Elements of resilient systems include: -- Clearly communicated roles and responsibilities -- Distributive power and leadership -- Feasible strategic plans -- Sustainable workloads and pacing -- Investments in culture & trust-building (e.g. retreats) -- Institutional knowledge that lives in documents, not in individuals -- Flexible work environments -- People-driven versus outcomes-driven -- What else? Rather than wondering how we can be more resilient as leaders, I encourage us to think about how to build more resilient systems. --- Untapped Leaders
1 Comment -
Terrence Gargiulo
Check out this new publication with actionable insights for making learning, change, and organizational development ignite the performance of people in your organizations. In my piece I share some tactics for how to put storied strategies to work in implementing change initiatives.
-
Byron Skaggs
Ready to elevate your leadership game? Our free webinar on The Peace Index is just 7 days away! Learn to boost your clarity, health, and effectiveness by understanding key factors that influence your peace. Don’t miss out – register now! 🚀 https://zurl.co/Zm2v #LeadershipDevelopment #PeaceIndex #FreeWebinar
-
Bryan Grisso, PhD, ACC
Exciting news in the world of coaching and change management! The International Coaching Federation (ICF) and the Association of Change Management Professionals (ACMP) have signed an MOU to foster collaboration between our fields. This partnership means greater resources, shared insights, and a stronger foundation for both our communities to make a lasting impact. Let’s continue to inspire and support change together! #CoachingAndChange #ICFProud #ACMP
-
Ann Wagner, ORSCC, M.Ed., B.A.
Last February, I began my CRR Global ORSC™ certification program. ORSC™ stands for Organization and Relationship Systems Coaching and is an integrated and robust coaching model based on Relationship Systems Intelligence™. Beyond Emotional Intelligence (relationship with oneself) and Social Intelligence (relationship with others) is the realm of Relationship Systems Intelligence where one’s focus shifts to the relationship with the group, team or system. This approach creates sustainable and resilient teams, organizations and families. Whether you are facing a professional challenge, a personal one, or a deeper pain point, I would love the opportunity to work together and see how I can help. I have several openings over the next 6 weeks. If you have ever been curious about coaching, what it is, what makes it different, and how it could help, now is the time for you to find out! DM me and lets talk! For now, here are the most important points: 📅 Session Frequency: 4 in-person or online sessions ⏰ Session Length: minimum 1-hour sessions 👥 Requirements: must be at least two people 💶 Compensation: As this will count towards my certification hours, I am currently offering sessions on a pay-what-you-can model and happy to discuss other creative options if finances are the concern (ex: a coffee ☕, referrals 📝, or a skills training swap 👩🏫 ) Wishing everyone a fantastic day 🌞 #systemscoaching #ORSC #transformation #stellaneracoaching
-
Anne C. Kelly, ICF PCC, CMC (she/her)
🌟 New Blog Alert! Anne C. Kelly, ICF PCC, CMC breaks down the new ICF Recertification Guide in her latest post. Simplify your journey to staying certified with clear insights and actionable tips. 📽 Watch the video clip for a sneak preview, click the link to read the full blog! 👉https://lnkd.in/eNJyXftC Update 2025 Guide to GROUP and INDIVIDUAL Mentoring with Anne Kelly. Preview the latest here: https://lnkd.in/eNJKbQWQ #ICFRecertification #CredentialingMadeSimple #AnneKellyInsights #CoachingJourney
-
Prasad Deole
●The SCALE assessment is developed by Nelson & Law & is based on 50 doctoral research studies. ●Benefits of SCALE assessment: ~Enhance & improve personal & proffessional Effectiveness ~Explore ways of learning & developing life skills to Enhance Emotional Intelligence & career growth ~The profile includes vital information as Self esteem,Assertion,Decision making,Time Management, Influence,Stress management, physical wellness,Intra& Interpersonal skills,Empathy,change orientation etc ●Explore your self in 20 minutes. #Emotionalintelligence#Leadershipdevelopment #Teambonding #Selfawareness
1 Comment -
Prasad Deole
●The SCALE assessment is developed by Nelson & Law & is based on 50 doctoral research studies. ●Benefits of SCALE assessment: ~Enhance & improve personal & proffessional Effectiveness ~Explore ways of learning & developing life skills to Enhance Emotional Intelligence & career growth ~The profile includes vital information as Self esteem,Assertion,Decision making,Time Management, Influence,Stress management, physical wellness,Intra& Interpersonal skills,Empathy,change orientation etc ●Explore your self in 20 minutes. #Emotionalintelligence#Leadershipdevelopment #Teambonding #Selfawareness
2 Comments -
Dr. Madana Kumar, PhD
What is #servantleadership? Why would a profit making organisation embrace it? How can we we practice it at our day to day work processes? How does it help build an employer brand? These are some of the questions for which Mike Wilkinson of UST got answers for when he attended our Servant Leadership workshop. Do you have similar questions? Would you like to enhance your bottom line and do so while building a great employee experience? Speak to us. Take a listen to Mike’s testimony here. Thanks to Anu Sreenivasan of UST and Vinay Kumar of Leadyne Organisation Builders for making this available.
-
Nathan Regier, Ph.D.
As an L&D professional, are you ever tasked with helping leaders in your organization have better #accountability conversations? Are you tired of the old conflict and conversation models that are overly prescriptive, too difficult to master, or don't generalize to daily situations? Here's a fresh alternative approach. Meet #CompassionateAccountability. Join me on this webinar hosted by TrainingMag Network.
-
Joanne Newborn
A 2024 Global Recognition Award for Newborn Evolution LLC recognizes its significant impact on leadership development and organizational success. The company plays a crucial role in shaping future business leadership by empowering leaders at all levels to think strategically, solve problems effectively, and take ownership of outcomes. As Newborn Evolution LLC continues to innovate and grow, it is ready to make an even more significant impact on the global business community. With its research-backed methodologies, personalized approach, and measurable results, the company is well-positioned to continue empowering organizations to address complex challenges and drive long-term success in a constantly changing business environment. Methodology for the Award: A panel of impartial industry experts evaluated you using the Rasch model. This model creates a linear measurement scale for each applicant regardless of their category or field of expertise. Thank you GRA for this honor! If your organization is thinking about professional development to overcome challenges or better prepare teams to seize opportunities, we would love to share our capabilities with you. Let’s chat. #awardwinning #recognition #coaching #executivecoaching #leadership #leadershipdevelopment #strategicthinking #emotionalintelligence #methodology #empowering #impact
7 Comments -
Tiffany A. Dedeaux, Tech Career Coach
If this is also your credentialing year, I invite you to enroll in this Mentor Coaching group cos Jesse Trout, CHC, CPCC, PCC is amazing and fun and learning go hand-in-hand. Tell him I sent ya ;) Sacred Time #ICFCoaching #MentorCoaching #Credential #coaching #careercoaching
1 Comment -
Isabela Gasparini
Intentional leadership creates coherence between what you say you will do and what you actually do. Teams respond with higher levels of engagement when they observe their leader acting with alignment, creating an environment of trust, psychological safety and forward movement. Would you like a tool to help you create a practice as an Intentional Leader? 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝗧𝗵𝗲 𝗜𝗻𝘁𝗲𝗻𝘁𝗶𝗼𝗻𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿 𝗝𝗼𝘂𝗿𝗻𝗮𝗹 𝗶𝗻 𝘁𝗵𝗲 𝗰𝗼𝗺𝗺𝗲𝗻𝘁𝘀. #leadership #womenleader #leadershipdevelopment #emotionalintelligence #womeninbusiness
1 Comment
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More